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Perniagaan
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Form 5 · Perniagaan · iSchool.my
Chapter 1: Human
Resource Management
HR planning
–
Forecast quantity and
skills
Job analysis and job
description
Recruitment and
selection
–
Step 1: Identify vacancy
Step 2: Advertise and
receive applications
Step 3: Shortlist and
interview
Step 4: Select and
appoint
Step 5: Induction
Training and
development
–
On-the-job training
Off-the-job training
Career development
Compensation and
benefits
–
Salary/wages
Commission/bonus
Insurance, leave and
welfare
Labour productivity
–
Formula: Output ÷
Number of employees
–
Worked example: 6,000
units; 20 employees
–
6,000 ÷ 20
Answer: 300 units per
employee
Performance and
industrial relations
–
Appraisal and feedback
Discipline and grievance
Health and safety